ck7n Terms and Conditions

1. General Introduction

These terms and conditions ("Terms") form a legal agreement between the ck7n platform and the user ("you" or "member"). ck7n is an online casino and betting platform operated for players in Bangladesh.

These terms apply to the website, mobile application and any digital services of ck7n. By using our services you become bound by these terms, so it is very important to read the complete document carefully before accessing for the first time.

2. Membership and Registration

To become a member of ck7n you must create a personal account. You must provide accurate and complete information when opening an account and update it if any details change.

2.1 Registration Requirements

• Each individual may create only one account.
• The name, date of birth and contact details provided on the account must be truthful.
• Creating multiple accounts from the same person, family, address or device is strictly prohibited.
• Creating or operating an account in the name of a third party is not permitted.
• If false or incorrect information is provided during registration, the account will be permanently cancelled.

2.2 Identity Verification (KYC)

To ensure security, ck7n reserves the right to verify your identity at any time. This process may require a national identity card, passport or other government-issued documents. Withdrawals may be temporarily held until identity verification is complete.

3. Age Limit and Eligibility

ck7n services are available only to individuals aged 21 or older. Registration or use of services by minors is strictly prohibited. If we confirm that a member is under 21, their account will be closed immediately and any funds collected will not be returned.

3.1 Geographic Restrictions

It is entirely your responsibility to confirm that online gaming is legal in the region where you reside. We will not be held responsible if our services are used from a region where online gambling is prohibited.

4. Account Security

It is your own responsibility to keep your account password and login details completely confidential. This information should not be shared with anyone else.

• If you suspect unauthorized access to your account, notify our support team immediately.
• Using a third party's account or allowing others to use your own account is prohibited.
• In the event of a security breach on your account, inform us as soon as possible.
• ck7n will never ask for your password by email or chat.

Any activity carried out through the account — whether or not the password was stolen — will be treated as your activity until you contact us and inform us of the matter.

5. Deposits and Withdrawals

5.1 Deposit Rules

The following methods are accepted for depositing funds at ck7n: bKash, Nagad, Rocket and bank transfer. The minimum deposit amount for all methods is ৳100.

• Deposited funds must come only from a payment method registered in your own name.
• Payments from third-party accounts will not be accepted and any such transactions that are deposited will be returned.
• We strongly discourage playing games with credit cards or borrowed money.

5.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000. Withdrawal requests generally take 5 to 30 minutes to process.

• Withdrawals can only be made to the same payment method used for the deposit.
• ck7n reserves the right to hold withdrawals if identity verification has not been completed.
• Withdrawal requests will not be processed if the wagering requirements on a bonus have not been met.
• ck7n reserves the right to hold withdrawals and investigate in cases of suspicious activity.

6. Bonuses and Promotional Offers

ck7n provides various types of bonuses and promotional offers. Each offer has its own terms and conditions, which should be read carefully before claiming a bonus.

6.1 Welcome Bonus

New members can receive up to a 150% bonus up to ৳5,000 on their first deposit. A 20x wagering requirement must be met to use this bonus.

• Bets placed with bonus funds cannot be withdrawn until the winnings amount to 20 times the original bonus.
• The welcome bonus applies once per member, per household and per IP address.
• If wagering requirements are not met within the specified time after claiming a bonus, the bonus will be cancelled.

6.2 Other Bonus Policies

• Multiple bonuses cannot be used at the same time unless specifically stated in the promotion's terms.
• Bonus funds are non-transferable and cannot be converted to cash.
• If evidence of any bonus abuse is found, ck7n reserves the right to cancel the bonus in question.
• ck7n reserves the right to change or discontinue bonus promotional offers at any time.

7. Betting and Gaming Rules

A variety of games are available on the ck7n platform, including slot games, live casino, cricket betting and sports betting. Each game has its own rules.

7.1 General Gaming Rules

• The outcome of every bet is determined by a Random Number Generator (RNG) — this is fair and impartial.
• Once a bet is confirmed, it cannot be changed or cancelled.
• If a game result is affected by a technical error, that round will be considered void.
• ck7n is not obligated to pay out any winnings that result from a gaming software error.

7.2 Sports Betting

• For sports betting, odds and market availability are subject to change.
• If the relevant authority changes the result before or after a match begins, bets will be settled based on the final official result.
• If a match is abandoned or postponed, bets will be settled following the specific betting rules that apply.

8. Prohibited Activities

The following activities are strictly prohibited on the ck7n platform. Violating these rules will result in the permanent closure of the account and funds may be confiscated.

• Creating multiple accounts to take advantage of bonuses or promotions.
• Using software or tools to cheat, defraud or gain an unfair advantage.
• Collusion — that is, conspiring with other players to win unfairly.
• Using the platform for money laundering or terrorist financing.
• Exploiting any bug or system vulnerability to gain an improper advantage.
• Behaving in a disrespectful or threatening manner toward our staff.
• Using third-party betting software, bots or automated systems.

9. Account Suspension and Closure

ck7n reserves the right to temporarily suspend or permanently close any member's account in the following circumstances:

• Violation of any clause of these terms and conditions.
• Registering with false or incorrect information.
• Evidence of suspicious financial activity or fraud.
• Refusing to complete identity verification.
• The member submits a self-exclusion request (as part of the responsible gaming policy).

9.1 Voluntary Account Closure

Any member may close their account at any time. To do so, contact our live chat support. Please request a withdrawal of any remaining balance before closing the account — however, bonuses with unmet conditions will be cancelled.

10. Responsible Gaming

ck7n is a platform operated for entertainment purposes. We encourage our members to play in a healthy and responsible manner. Gambling should never be a source of income.

• Play within a set limit each day or each week.
• Only use an amount of money that, if lost, will not affect your daily life.
• If you experience mental distress related to gambling, contact us via live chat.
• Read the Responsible Gaming Guide for self-exclusion options.

11. Privacy Policy

Our detailed policy on the collection, use and protection of your personal information is described in our separate Privacy Policy. The privacy policy is an inseparable part of these terms and conditions.

In brief, we use your information only to provide services, verify identity, process financial transactions and meet legal obligations. We do not sell your personal information to third parties without your consent.

12. Limitation of Liability

ck7n services are provided on an "as is" basis. ck7n will not be liable for any loss caused by a technical failure, server downtime, internet connectivity issues or third-party software errors.

• We strive to ensure maximum uptime, but temporary interruptions may occur due to maintenance.
• There is no obligation to provide compensation for games in progress during maintenance or unexpected interruptions.
• No guarantee or assurance can be given regarding the outcome of any game.

13. Dispute Resolution

For any dispute or complaint, please contact our customer support team first. We aim to resolve all disputes fairly and promptly.

13.1 Complaint Process

1. First, report the matter via 24/7 live chat.
2. If the issue is not resolved through live chat, send a detailed email to [email protected].
3. A response to your complaint will be provided within a maximum of 7 business days.
4. In the event of any dispute, ck7n's system logs and records will be considered as final evidence.

14. Changes to Terms

ck7n reserves the right to modify these terms and conditions at any time. For significant changes, we will notify members via their registered email or through a notice on the platform.

Continued use of the platform after updated terms are published will be considered as your automatic acceptance of the new terms. Therefore, it is advised to visit this page regularly.

15. Contact

If you have any questions or need clarification regarding these terms and conditions, please contact us:

• Email: [email protected]
• 24/7 Live Chat Support (in Bengali)

Our customer support team is always ready to assist you in Bengali. Do not hesitate to reach out with any issue.